Human Services Delivery Essay Example | Topics and Well Written Essays - 2000 words

Human Services Delivery - Essay Example But now people worldwide really doubt whether the Red Cross, is really involved with the same mission. This is due to a series of mishandlings that the American Red Cross has been involved in the recent past, with respect to the relief efforts being carried out following the 9/11 attacks and the Hurricane Katrina in 2005. (www.associatedcontent.com ) Investigation of the response of the American Red Cross to the Hurricane Katrina emergency concentrating mainly the New Orleans area When the Hurricane Katrina crossed over to the US in 2005 and started to ravage the various parts of the US, the New Orleans and the Mississippi areas were the worst devastated. Most of the affected people in these areas felt that, the America Red Cross was very slow in their response to the disaster and the relief work was heavily crippled due to the inadequacy of the shelters across the affected areas of New Orleans and Mississippi. As a result of this they were not in a position to provide adequate food as well as other necessary facilities, which were quite essential for the people during their worst times. Indeed it was the coastal areas that were totally neglected by the Red Cross organization and they argued that there were logistical problems associated with it, since adequate shelters were not set up. It was a really appalling situation since the victims felt that they were neglected by the American Red Cross when compared to the huge funds and donations, which they had received from the American government. It was argued by most of the top officials of the American Red Cross that, the organization felt the need for setting up shelters in areas which did not have risk of getting flooded and was safe for the survivors of the Hurricane Katrina. Most of the people felt that the organization did not make its presence felt in the rural as well as the densely populated areas, which were in dire requirement for relief and rehabilitation. The flood hit areas did not have relief shelt ers and so adequate supply of food and relief materials could not be routed to these coastal areas. The officials also argued that the Hurricane affected areas was so vast that, the organization was not in a position to deal with such a situation properly and in a timely manner. These factors complicated and hampered the whole issue of the flood relief to the New Orleans and the Mississippi areas. The Officials also pinpointed the lack of fuel that was very much required for transporting the essential supplies to the affected areas. But when compared to these areas that were worst hit, the other areas that were present in the other states across the US, were served much better by the American Red Cross. The way the American Red Cross used the 6 core tasks of Case Management in managing the clients during the Katrina emergency. Case Management is a management system, which helps in the administration of the care for individuals who are in a serious state of disturbance both physicall y as well as mentally. Indeed it is through the process of the Case Management, that the people in any social organization are able to prolong and improve the quality of